Data Protection

Ace365 Bet Privacy Policy — Your information is safe with us

We understand how valuable your personal information is to you. Here, we explain clearly and transparently how your data is collected, stored, and protected at Ace365 Bet.

Last Updated: January 2026
🔒
SSL Encryption
Maximum-level protection
🚫
Never Sold to Third Parties
Your Data Belongs to You
GDPR Compliant
We Follow International Standards
256-bit
SSL Encryption Level
0%
Selling Data to Third Parties
24/7
Data monitoring active
30 days
Data Deletion Timeframe

📋1. Introduction & Commitment

Welcome to Ace365 Bet. Our Privacy Policy explains what information we collect when you use our platform, how it is used, and how we protect your privacy.

Ace365 Bet believes that every user's personal data belongs to them. We treat your privacy with the utmost respect and comply with international data protection standards.

Our Core Principles: Your data is used solely to improve our services. It is never sold to third parties.

This Privacy Policy applies to the ace365bet.im website and all its subdomains, mobile apps, and related services. By using our platform, you are considered to have accepted this Privacy Policy.

📊2. What Information We Collect

Ace365 Bet collects only the information that is necessary. Collecting data beyond what is needed goes against our policy. See the full details below:

Information You Provide Directly

Type of Information When It Is Collected
Full NameDuring Registration
Email AddressDuring Registration
Mobile NumberDuring Registration & Verification
Date of BirthFor Age Verification
AddressDuring KYC verification
Identity document informationDuring KYC verification
Payment InformationDuring Deposits & Withdrawals

Automatically Collected Information

  • Device Information: Device type, operating system, and browser information.
  • IP Address: Used for location detection and fraud prevention.
  • Usage patterns: Which pages you visited and for how long, and which games you played.
  • Cookies: Used to improve your experience on the site.
  • Log Data: Login times and session information.
We never store your mobile banking PIN, password, or full card number.

🎯3. How Your Information Is Used

Ace365 Bet uses your information for the following purposes:

  • Account Management: To create, verify, and maintain your account.
  • Transaction Processing: To process deposits and withdrawals securely.
  • Customer Support: To respond accurately to your complaints and inquiries.
  • Fraud Prevention: To detect and prevent suspicious activity.
  • Legal Obligations: To meet the requirements of government or regulatory authorities.
  • Service Improvement: To analyze and improve your overall platform experience.
  • Promotional Communications: To inform you about offers and bonuses, with your consent.
If you no longer wish to receive promotional emails or SMS, you can unsubscribe at any time or contact our support team.

🗄️4. Data Storage & Retention

Your information is stored on secure servers. How long data is retained depends on the type of information and applicable legal requirements:

  • Account Information: For as long as your account is active, and for 5 years after closure.
  • Transaction Records: Up to 7 years where required by law.
  • Cookies Data: Session cookies are deleted when you close your browser; persistent cookies last up to 1 year.
  • Support Conversations: 6 months after the issue is resolved.

If you request account deletion, all personal data beyond what is legally required will be removed within 30 business days.

🤝5. Sharing Information with Third Parties

Ace365 Bet never sells your data. However, it may be shared in the following limited circumstances:

  • Payment Processors: Necessary information shared with bKash, Nagad, and similar services to process transactions.
  • KYC Service Provider: With licensed verification service providers for identity checks.
  • Legal Authorities: When required by a court order or government directive.
  • Fraud Prevention: With cybercrime investigation authorities, when required.
All third parties are bound by strict confidentiality agreements. They are not permitted to share your information with others or use it for their own purposes.

🍪6. Cookie Policy

Cookies are small data files stored in your browser. Ace365 Bet uses the following types of cookies:

  • Essential Cookies: Required for the site to function properly. Disabling these cookies will prevent you from using the site.
  • Functional Cookies: To remember your preferences and settings.
  • Analytical Cookies: To understand site performance and usage patterns. All data is anonymous.

You can disable cookies through your browser settings, though this may affect some site features.

⚖️7. Your Rights

As an Ace365 Bet user, you have a number of important rights:

  • Right to Access: You can find out what information we hold about you.
  • Right to Rectification: You can request corrections to any inaccurate information.
  • Right to Erasure: You can request that your data be deleted under certain circumstances.
  • Right to Restrict Processing: You can object to how your information is used.
  • Data Portability: You can request a copy of your personal data.
  • Right to Opt Out of Marketing: You can unsubscribe from promotional communications at any time.
To exercise these rights privacy@ace365bet.im Send us an email. We will respond within 30 business days.

👶8. Child Protection

Ace365 Bet strictly does not provide services to anyone under 18. We do not knowingly collect personal information from minors.

If we suspect that a minor is using our platform, the account is immediately suspended and all associated data is deleted.

If you are aware that a minor is using our platform, please Help Center Let us know through this.

🔐9. Security Measures

Ace365 Bet uses multiple layers of security to protect your information:

  • SSL/TLS Encryption: All data transmission between your device and our servers is encrypted.
  • Firewall: Servers are protected against unauthorized access.
  • Two-Factor Authentication (2FA): Optional two-step login for added account security.
  • Regular Audits: Our system security is regularly audited by independent third parties.
  • Data Backup: Your data is kept in secure backups.
  • Staff Training: Only authorized personnel have access to your data.
However, no method of transmission over the internet is 100% secure. In the event of a data breach, we will notify you immediately as required by law.

📬10. Contact & Complaints

For any questions, complaints, or requests regarding our Privacy Policy, please contact our Data Protection team:

Data Protection Officer: privacy@ace365bet.im
General Support: support@ace365bet.im

If this Privacy Policy is updated, a notice will be posted on the website and sent to your registered email. Continued use of the platform after any changes constitutes your acceptance of the updated policy.

🔒
Your Data Is Secure

Protected with 256-bit SSL encryption and 24/7 monitoring.

Why Your Data Is Safe with Ace365 Bet

The core pillars of our privacy protection

🔐

Maximum Encryption

Every transaction and piece of personal data is protected with 256-bit SSL/TLS encryption — the same standard used in banking.

🚫

Data is never sold

Your personal data is never sold or rented to third parties. This is our firm commitment.

👁️

Limited Access

Only authorized personnel can access your information, and only for specific purposes. All access is logged and monitored.

🌍

International Standards

Ace365 Bet complies with international data protection standards and manages data in accordance with GDPR guidelines.

🔄

Regular audits

An independent team of third-party experts regularly audits our security systems to identify and address any vulnerabilities.

Quick response

In the event of a data breach, affected users will be notified within 72 hours and immediate action will be taken.

Your Data Rights at a Glance

Your rights as an Ace365 Bet user

📋
Right to Access

You can find out what information we hold about you.

✏️
Right to Rectification

You can update any incorrect or outdated information.

🗑️
Right to Erasure

You may request deletion of your data under certain conditions.

📤
Data Portability

You can download a full copy of all your data.

🚫
Right to Object

You can object to your data being used for specific purposes.

📵
Opt Out of Marketing

You can opt out of promotional messages at any time.

⏸️
Restriction of Processing

You can restrict how your information is used.

📞
Direct Contact

You can speak directly with our team for any concerns.

Your privacy is our priority

Join the Safe & Trusted Ace365 Bet

Your data is secure, your privacy is respected. Open an account today and enjoy a safe betting experience.

SSL Secured  ·  18+  ·  Play Responsibly

বাংলা