Ace365 Bet Terms & Conditions — Full Version

📋1. General Information & Introduction

These Terms and Conditions constitute a legal agreement between the Ace365 Bet platform and its users. This document defines the rights and responsibilities of both you and Ace365 Bet.

Ace365 Bet is an online betting and gaming platform offering Sports Betting, Live Casino, Lottery, and other gaming services to users in Bangladesh and beyond. The platform operates under an international licence.

Ace365 Bet reserves the right to modify these Terms and Conditions at any time. Users will be notified of any changes with as much advance notice as reasonably possible. Continued use of the platform after updated terms take effect will be considered acceptance of the new terms.

👤2. Eligibility & Registration Requirements

To open an account and use services on Ace365 Bet, the following eligibility requirements must be met:

• Age: You must be 18 years of age or older. Minors are not permitted to create or use an account.
• Legal Validity: Online gaming must be legally permitted in the country or region from which you are accessing the service.
• Single Account: Each person may only register one account. If multiple accounts are found, all of them may be closed.
• Accurate Information: All information provided at the time of registration must be accurate, complete, and kept up to date.

KYC Verification

Ace365 Bet follows a Know Your Customer (KYC) policy. Identity verification is mandatory before processing withdrawals or for transactions above a certain threshold. This may require a copy of your National ID, passport, or driving licence.

🔐3. Account Policy & Security

You are solely responsible for the security of your Ace365 Bet account. Never share your password with anyone. If you suspect your account has been compromised, contact our support team immediately.

• Your account must not be shared with or used by anyone else.
• Buying, selling, or transferring accounts is strictly prohibited.
• Ace365 Bet reserves the right to temporarily lock an account if suspicious transactions or login activity are detected.
• Accounts that have been inactive for an extended period (over 12 months) may be automatically archived.

To close your account, please contact our support team. Make sure all pending bets are settled and your balance is withdrawn before closure.

💰4. Deposit & Withdrawal Policy

Deposit

Deposits on Ace365 Bet can be made via bKash, Nagad, and Rocket. The minimum deposit amount is ৳100. Deposits are generally instant, though bank transfers may take slightly longer.

Withdrawal

KYC verification must be completed before a withdrawal can be processed. The minimum withdrawal amount is ৳500. Withdrawals are typically processed within 12 to 24 hours, though during peak periods this may take up to 48 hours.

• Withdrawals can only be made via the same method used for the deposit.
• Bonus balance cannot be withdrawn directly — wagering requirements must be met first.
• Withdrawals may be held and investigated if suspicious activity is detected.

🏏5. Betting Rules

Before placing a bet on Ace365 Bet, please familiarize yourself with the following general rules:

• Bet Confirmation: Once a bet is confirmed, it cannot be cancelled unless the match is cancelled or rescheduled.
• Odds Changes: The odds at the time your bet is placed are the odds that will apply.
• Match Cancellations: If a match is cancelled, your stake will be refunded.
• Live Betting: Ace365 Bet is not liable for bets that fail to process during in-play betting due to network issues.
• Maximum Payout: Each bet has a maximum payout limit, which varies by game.

Sports Betting Special Rules

Each sport under Sports Betting has its own specific rules. For example, in cricket, if a result is determined by the Duckworth-Lewis method, that result will be considered final. For more details, Help Centre View.

🎁6. Bonus & Promotion Terms

Ace365 Bet offers a variety of bonuses and promotions from time to time. Each bonus comes with specific conditions that must be fulfilled.

Wagering Requirement

After receiving a bonus, a specified number of bets must be placed before a withdrawal can be made. This is known as a wagering requirement. For example, a ৳1,000 bonus with a 10x wagering requirement means you must place ৳10,000 in bets.

• Wagering requirements vary for each bonus offer.
• Bonuses are generally valid for 30 days. Any bonus that is not used within this period will expire.
• Multiple bonuses cannot be used simultaneously unless explicitly stated otherwise.
• Ace365 Bet reserves the right to void bonuses if any attempt to abuse the bonus system is detected.

🚫7. Prohibited Activities

The following activities are strictly prohibited on Ace365 Bet:

• Money laundering or any transactions involving illegal funds.
• Bonus abuse — claiming bonuses through multiple accounts or by providing false information.
• Using automated software or bots to place bets.
• Using or attempting to access another person's account.
• Intentionally exploiting platform bugs or glitches.
• Collusion or any form of unfair arrangement with other players.
• Threatening, harassing, or engaging in inappropriate conduct.

Any involvement in the activities listed above may result in immediate account suspension and balance forfeiture without prior notice. In serious cases, legal action may also be taken.

🛡️8. Responsible Gaming

Ace365 Bet believes betting is a form of entertainment, not a path to addiction. That's why our platform always provides the following responsible gaming tools:

• Deposit Limit: You can set your own daily, weekly, or monthly deposit limits at any time.
• Loss Limit: Betting will automatically stop if losses exceed a specified amount.
• Session Time: You can set a limit on how long you play.
• Self-Exclusion: You can exclude yourself from your account for a set period or permanently.

For more details, visit our Responsible Gaming View page.

🔒9. Privacy & Data Protection

Ace365 Bet is committed to protecting your personal information. We only collect data necessary to operate the platform. Your information is never sold or shared with third parties.

SSL encryption is used to protect your data. To learn more, visit our Privacy Policy Read.

📝10. Amendments, Disputes & Termination

Changes to Terms

Ace365 Bet may update these terms and conditions at any time. For significant changes, you will be notified at least 7 days in advance via email or a site notice.

Dispute Resolution

For any disputes, please contact our support team first. Most issues are resolved within 24 to 48 hours. If the support team is unable to resolve the matter, further steps will be taken.

Service Termination

Ace365 Bet reserves the right to suspend or permanently discontinue its services for any reason. In the event of a service shutdown, every effort will be made to refund users' account balances.